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Frequently Asked Questions

How will be the edges of swords?

Usually, the edges of our swords are not sharp but if someone wants to get sharpen edges swords then with slight surcharges you can get your desire fulfilled.

What will be the weight of the product?

Our product weighs from 2kg to 11kg.

How will be the packing of products?

We ship our products in good tied rope packing so that products will not damage during shipping.

Can I get customized replica products?

Yes! We also accept customized orders.

In which countries do you provide shipping?

We provide shipping facility all over the world. Free shipment is offered within the United States.

Which payment options are you accepting?

  • PayPal
  • Maestro
  • Discover Network
  • VISA

Can you send me your catalog?

Yes. We will send you our product catalog if you request for it.

How long it takes to ship my order at my place?

It usually takes 4 to 5 working days, but in case of any issue, you will be informed by our courier services team.

What will be the quality of the products?

Our products are manufactured in China by using stainless steel of very good quality which also enhances its durability.

How to change an order once it is placed?

  • You or we cannot change the order details once it is confirmed. So do check your details before placing the order.
  • But if your order is not shipped then contact us to cancel the order and place a new order.

What are your shipping charges?

  • Free shipping within the United States.
  • Delivery charges apply to those orders which are not in premises of the US.

Will my credentials will be safe at this platform?

  • We assure you that your personal information is safe.
  • It cannot be given to any other person at any cost.

Can I track my shipment?

Yes, you can track your shipment with the tracking number sent to your email once the order is dispatched.

What is your order cancellation policy?

You can cancel the order if you have not gone through the payment process without contacting us. But once you have paid for the order, you have to contact us for cancellation procedure. If the order is not supplied to the courier company, we will stop the further process. In case an order is on the way you cannot cancel the order. For details, you can read our exchange or return policy section.

If customer not there to receive an order?

  • Our courier will leave information card there.
  • So track your order and get from there.

Additional taxes?

  • All the additional taxes are included in these prices.
  • Any other import duty is not included in this price.

Proof of order placement?

A confirmation email will be sent at every order’s placement.

If order misplaces?

  • Inform us of your order number.
  • We will solve your issue as soon as possible.

To remove credit card information from the account?

Your credit card information will be removed right after the payments.

To recover the account credentials?

Contact us with your query we will send you the details for your account.